FAQs

What types of properties do you offer?

We provide fully furnished apartments in Dubai’s prime locations ideal for corporate stays, business travel, and short-term leisure visits.
What is the minimum stay duration?

Our minimum stay depends on the property and season. Generally, we offer flexible stays ranging from a few days to several months.
What is included in the rental price?

Furnished interiors, utilities, high-speed Wi-Fi, kitchen essentials, linens, and dedicated support are included. Some buildings also offer premium amenities such as pools, gyms, and parking.
Are your properties serviced?

Yes, housekeeping can be arranged as per your preference weekly, bi-weekly, or on-demand (additional charges may apply).
Do you offer airport pick-up or local concierge services?

We can assist with concierge services, including airport transfers upon request.
Is a security deposit required?

Yes, a refundable security deposit is collected depending on the length of stay and property type.
Can I extend my stay if needed?

Absolutely! Extensions are subject to availability. We recommend informing us early to secure your booking.
Are pets allowed?

Pet policies vary by building. Our team will help match you with a pet-friendly home if needed.
What payment methods do you accept?

We accept bank transfers, credit cards, and online payments through our secure booking system.
Do you offer corporate booking advantages?

Yes special rates, flexible terms, invoicing support, and dedicated account management are available for corporate clients.
What are your check-in and check-out times?

Standard check-in is 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be accommodated subject to availability.
Do you assist with tourism and business documentation?

We help guests with required registration processes to ensure a smooth stay in Dubai.