Our Services
Holiday home services in Dubai Everything handled. Perfected. Personalized. Simplified.
From the moment you land to the day you leave, Pera takes care of every detail. Airport pickup, weekly housekeeping, grocery stocking, and a multilingual concierge team available in English, German, and Serbian, all included as standard.
What we offer
Premium Holiday Home Services In Dubai
Every Pera stay includes a full suite of personally managed services from your first message to your final checkout. No call centres. No waiting. Just Petra and the team, handling everything.
Personal Concierge
Multilingual support in English, German, and Serbian from before you land to the moment you leave. Your direct line to Petra.
Includes:
Business Support
Built for professionals on corporate assignments, remote workers, and investors keeping productive from day one in Dubai.
Includes:
Weekly Housekeeping
Regular professional cleaning, linen changes, and maintenance checks so your Pera apartment always feels spotless and brand new.
Includes:
Lifestyle & experiences
Curated dining, transport partnerships, and local expertise so you experience Dubai like someone who actually lives here.
Includes:
Deep Dive
Personal concierge.
Your Dubai Welcome, Handled
Arriving in Dubai for the first time or even the fifth time can be overwhelming. Which SIM card works best? Which supermarket is closest? How do you set up DEWA? What’s the best way to get from the airport at 2am? These are the questions every new Dubai guest faces. With Pera’s personal concierge service, you get direct answers in English, German, or Serbian before you even land.
Petra and the team are available on WhatsApp throughout your stay. Not a ticketing system. Not an email that gets answered in 48 hours. A real person usually Petra herself who responds within hours and knows the answer because she lives here.
What the concierge service covers
Before you arrive
- Pre-arrival WhatsApp welcome message
- Building access instructions sent in advance
- Airport pickup arranged car, time, name sign
- Grocery pre-stocking (send your list in advance)
- SIM card purchased and ready at the apartment
- Welcome pack prepared: water, snacks, essentials
During your stay
- Driver / taxi bookings
- Translation support for any local admin
- Help with DEWA setup or utility questions
- Recommendations for restaurants, gyms, clinics
- WhatsApp available in English, German & Serbian
- Coordination of any maintenance issues, same day
At checkout
- Final apartment check conducted
- Luggage storage arranged if needed
- Deposit return process explained clearly
- Checkout instructions sent 24 hours before
- Honest feedback welcome we read every message
Languages
- English — full service
- Deutsch (German) — full service
- Srpski (Serbian/Croatian/Bosnian) — full service
Business support.
For professionals who can't afford downtime
Dubai is one of the world’s fastest-growing business destinations. Whether you are here for a six-week project, a three-month assignment, or an extended stay while scoping investment opportunities your accommodation should never be a source of friction. Pera’s business support service is designed to make you operational within hours of landing.
Petra’s background in finance, investment strategy, and risk management means she understands the pressures of professional travel. She has helped business guests set up local bank accounts, find co-working spaces near their office, receive corporate mail at the apartment, and connect with local business contacts all as part of the stay.
For companies booking on behalf of employees, Pera provides a formal company invoice, a signed rental agreement, and a dedicated point of contact throughout the stay. All paperwork is provided in English and can be translated to German on request.
Accommodation setup
- Smart TV with streaming services
- Dedicated workspace & ergonomic chair
- Blackout curtains for varied sleep schedules
- High-speed fibre Wi-Fi — tested before arrival
- Multiple power sockets & international adaptors
Business admin
- Company invoice on request
- Courier & postal coordination
- Signed rental agreement provided
- Local printing & document support
- Corporate mail received at apartment
Professional network
- Notary & legal referrals
- Bank account setup guidance
- Business contact introductions
- Translation for local meetings (Arabic context)
- Co-working space recommendations near your office
Weekly Housekeeping
Hotel Standards In Your Private Home
One of the most common complaints about short-term rentals is that they start clean and become progressively worse throughout a longer stay. At Pera, that doesn’t happen. Every property receives a professional, thorough clean every week carried out by our trusted housekeeping team, not a third-party platform that sends a different cleaner every time.
For longer stays one month, three months, six months consistent housekeeping is not a nice-to-have. It is what separates a home you can actually live in from one you merely tolerate. Fresh linen, cleaned bathrooms, a wiped-down kitchen, and a living space that looks exactly as it did when you arrived: that is what every Pera guest receives, every week, as standard.
Additional services dry-cleaning collection, laundry pickup, deep cleaning before or after a specific event are available on request at a transparent additional cost. No surprises on the invoice.
Standard weekly clean (included in every stay)
- Full cleaning of all floors
- Mirrors and glass surfaces cleaned
- Fresh bed linen and towels replaced
- Living area tidied and surfaces dusted
- Rubbish removal and bin replacement
- Kitchen surfaces, hob, and appliance wipe-down
Optional additional services
- Ironing service on request
- Fridge clean-out on request
- Laundry wash & fold on request
- Interior window cleaning on request
- Deep clean (move-in / move-out) on request
- Dry-cleaning collection & delivery on request
Lifestyle & experiences
Live in Dubai like someone who chose it
Khalifa, Dubai Mall, a desert safari is fine. But guests who stay with Pera for weeks or months get the other version: the neighbourhood restaurants that don’t appear on TripAdvisor, the beach clubs that residents actually use, the wellness studios that expats swear by, and the shortcuts that only five years of Dubai life can teach you.
Petra is not just your host. She is your local contact. She knows which car rental company actually delivers what it promises. She knows which co-working space has the best espresso and the fastest Wi-Fi. She knows which areas of the city are walkable in October and which ones require a car in July. This knowledge comes with every Pera stay at no extra cost.
Transport
- Car rental vetted partners, competitive rates
- Chauffeur & driver service half day or full day
- Airport transfer booking
- Taxi app setup (Careem / Uber)
- RTA public transport guide
Dining & social
- Restaurant reservations any cuisine
- Hidden-gem neighbourhood recommendations
- Beach club access referrals
- Rooftop bar and sunset spots
- Halal dining guidance
Health & wellness
- Gym and fitness club recommendations
- Yoga & pilates studio referrals
- Spa and massage bookings
- Running and cycling route guidance
- Nutritionist / dietitian referrals
Culture & exploration
- Dubai cultural site guide
- Souq and heritage area orientation
- Outdoor experiences
- Day trip planning
- Family-friendly Dubai recommendations
Getting started
How Pera's Service Works From First Message To Final Checkout
01. Choose your apartment & dates
Browse the Pera property portfolio and select the apartment and stay length that fits your needs. Filter by area, bedroom count, or duration. Every listing shows real photos, real pricing, and real availability.
02. Contact Petra directly
Message Petra on WhatsApp or complete the enquiry form with your dates, property preference, and any specific needs. She responds in English, German, or Serbian typically within a few hours, never more than 24.
03. Arrive & find everything ready
Your apartment is cleaned, stocked, and ready. The welcome pack is waiting. Petra has your SIM card, your grocery list is already in the fridge, and the building access codes are in your WhatsApp. All you have to do is land.
Fully registered Dubai holiday home operator.
DTCM Licensed
Petra replies personally in English, German, or Serbian.
Personal Response
All costs transparent. Security deposit process clear from day one.
No Hidden Fees
Maximum flexibility from a short holiday to a 6-month base.
Stays From 1 Week
